With the rise of e-mail and the decline of letters, mail volume is falling at a staggering rate, and the postal service's survival plan isn't reassuring.The postal service's current executives aren't imaginative enough to see why its current revenue model is broken, and are reluctant to learn from the experiences of other countries' postal services as they have become profitable. It's true that no one knows if those services can remain profitable over the long term, but it's also true that the U.S.P.S. is still hoping it won't have to change much of how it does business. That seems absurdly unrealistic.
Friday, June 10, 2011
The U.S. Postal Service nears collapse
That's the title of this BusinessWeek piece, and I can't think of anything to add.