Courtesy of Longreads, a disturbing portrait of a megacorporation gone wrong in the last decade.
The CEO claims the problems largely have been confined to one division and are being addressed. Others see a companywide culture that places profit and shareholder interests above strict quality control. The CEO's credibility would be greater (not high on an absolute scale, but still, greater) if the company didn't have a pattern of doing everything it could to keep people from finding out things -- things like how often it recalled products, and how widespread those recalls were.
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